Cancellation Policy

At Impulsion, we understand that circumstances may arise that necessitate a cancellation of services, and we strive to make the process as straightforward as possible for our valued clients. In the event that you need to cancel a software development or digital marketing service, we kindly request that you notify us at least 48 hours in advance. This allows us to manage our resources efficiently and potentially accommodate other clients’ needs. We appreciate your understanding and cooperation in ensuring a smooth cancellation process.

Please be aware that cancellations made within 48 hours of the scheduled service may be subject to a cancellation fee. This fee helps cover the costs associated with planning, preparation, and resource allocation for your project. We value the commitment and trust you place in Impulsion, and we aim to be transparent about our cancellation policy to maintain a fair and equitable relationship with our clients.

If, for any reason, you encounter unforeseen circumstances that prevent you from adhering to our cancellation policy, we encourage you to reach out to our customer support team. We understand that life is unpredictable, and we are committed to working with our clients to find reasonable solutions. Our goal at Impulsion is to build lasting partnerships, and we appreciate your cooperation and open communication throughout the cancellation process. Thank you for choosing Impulsion for your software development and digital marketing needs.